Modus Management

Modus Management is a company specialized in complete projects of Performance Management based in the Business Intelligence Tools. Our goal is to improve the management process of our clients thought the implementation of Balance Scorecard, best practices in Planning and Reporting management.

Performance Management companies understand that good business performance reflects effective decisions permit companies understand the best decisions, both tactical and strategic, and they understand that to make effective decisions, people need consistent and accessible information they can rely on all the time.

Modus Management has been working with some of the high-performance enterprises in the south of Europe . These are companies that have ahead of their competitors because they've found ways to align their strategic and business plant with execution within and across functions. They have achieved major goals, in reducing cost and accelerating through but, more important in customer satisfaction, innovation, and creation value.

Most organizations today have already implemented operational systems to automate and manage key functions and processes, like human resources systems, accountability systems, order enter systems, etc. However, as critical as they are to the business, these systems simply level the playing field. We believe that the next level of competitive advantage will come from companies that better connecting their people to the business, its vision, its strategy, and its performance, so that the organization as a whole can focus on achieving the strategic goals.

We have observed in our Balance Scorecard project many examples of leadership that encompass the characteristics of a high performance company. From giving people access to the information they need to make effective decisions, to connecting them with other decision-makers who impact performance, both inside and outside of the organization. Form ensuring all of these people are tapping into information that is consistent and relevant across the board , to facilitating their collaboration in ways that are designed to drive performance. We have seen this concepts in any company, small or large, that improve business performance.

Our proven method of design and implementation of a Balanced Scorecard is a 99% successful. We have developed the more complex and complete Balance Scorecard project in south Europe market.

This method is a path based time-tested to performance management success that ensures that our customer's performance management solution delivers the business advantage they want, every step of the way-on time and on budget.

Based on proven best practices, the Scorecarding Method speeds delivery while greatly reducing project risk. We know what makes Scorecarding projects work and with this expertise; we've developed a five-phase Delivery Method that leverages our knowledge and experience.

The Scorecarding Delivery Method addresses the project's entire lifecycle, from planning the project, to installing software and designing solutions, implementing these solutions, and integrating them within the client's business.

The phases are: Definition, Planning, Design, Building and Deployment.

Definition:

The Define phase is the first phase in the project. It is the initial investigative exercise, which garners enough information to ensure the project commences upon a solid basis.

•  What approach will you be taking for the Scorecarding project?

•  Are you an experienced Scorecarding deployment organization that may only require to apply Quality Assurance to your own development or do you require to take the lead in the Scorecarding Deployment and transfer skills and experience through the process to your organization?

The end of this phase is a project definition document, where the project is defined in terms of the following:

•  High-level business case for the project.

•  A clear vision for the project in terms of the scope, objectives, products and constraints Plan


Planning:

The plan phase is when Modus Management works with you to determine and address you to determine and address you enterprise scorecarding requirements ensuring that every aspect of a successful scorecarding project is considered, this phase helps you attain the best return on you scorecarding investment in as short a time as possible.

During the Plan phase, Modus reviews your proposed project, your goals, and your project expectations. We then recommend how you can reduce costs, save time, and ensure success. Modus understands what makes a successful Scorecarding project. We can tell you where to focus, warn you of potential problems, etc.

Examine any successful scorecarding project closely and you'll discover that good planning had as much to do with its success as good execution.

Careful Planning: Good results

This approach to scorecarding planning is straightforward. First, we help define what you want to accomplish. Next, we find out how you plan to do it.

•  If you don't have a plan, we'll help you develop one.
•  If you do have a plan, we can work with you to ensure that it matches your scorecarding objectives.
•  Or, we may recommend ways that you can improve your plan.

Aligning scorecarding strategies with you Business Objectives

Knowing what business performance improvements you expect from your scorecarding solution is crucial to your project's success. For this reason, in the Planning phase, we make sure that your scorecarding strategy aligns with your business objectives.

We focus on business performance measures, not just paper reports, and we design a solution that meets the decision-making needs of your enterprise. By taking this approach, you end up with an scorecarding solution that fulfills its potential and delivers the greatest return on your investment.

Design:

In the Design phase, we address all the parts of your solution making sure that each will work harmoniously with the other. A weak link at this stage can sidetrack or delay your entire project.

We'll manage every aspect of your software planning and installation, so you don't have to worry about overlooking a vital step. Our technical specialists will help you configure and optimise your solution. They'll explain how to scale your applications. and

they'll set up a solution that allows for growth as your enterprise grows.

Installation Planning and Delivering

Here the installation of your scorecarding software, Cognos Metrics Manager, is planned and completed. Cognos recommend the attendance of your own system administrators at this time to input in to the planning process and to learn through skills transfer the installation procedure.

Proving the value: initial application design and build

Based on the agreed requirements, a Consultant will work with your project manager to create an initial scorecarding application that pulls an agreed number of metrics from your data sources, allowing your target team to see up to the minute overviews of enterprise health and pain points.

Design Components

Then we will work with your business team to design the scorecards, metric types and metrics that you need. In addition targets and thresholds that will enable your team to get a larger strategic picture of your organization will be agreed through discussion and workshops. We will consider:

•  Metrics Definition (Metrics, Metric Types, Targets, Tolerances, Benchmarks, Units)
•  Scorecard Design (Indicator Groups, Scorecard Hierarchy, Owners, Impact Structure, Initial View Graphs)
•  Source Data Analysis and Data Feed definition (Data Quality Assessment, Ease of Extraction Rankings, Prioritization).
•  Calculated Metrics and Aggregation Design.
•  Security Structure and Permissions Design
•  Drill Through Design / "Understanding" links
•  Time Design (fiscal vs. calendar, month, weeks, years etc.)

Building:

In the Build phase, we follows a systematic process to turn your Scorecarding design into reality. You can rely on our experience to help smoothly build your Scorecarding solution and we know what works-and what actions to take- allows us to build your Scorecarding solution successfully

Building the solution you need

Taking the Design foundation the build process is completed, delivering the scorecards, metric types and metrics that you have identified as well as the population of the targets and thresholds set out in the Design phase.

Solution Components

•  Metrics Definition (Metrics, Metric Types, Targets, Tolerances, Benchmarks, Units)
•  Scorecard Design (Indicator Groups, Scorecard Hierarchy, Owners, Impact Structure, Initial View Graphs)
•  Source Data Analysis and Data Feed definition (Data Quality Assessment, Ease of Extraction Rankings, Prioritization)
•  Calculated Metrics and Aggregation Design.
•  Security Structure and Permissions Design
•  Drill Through Design / "Understanding" links
•  Time Design (fiscal vs. calendar, month, weeks, years etc.)

The Iterative Approach, speed, results save money and reduces risk

Our preferred and proven approach breaks your solution into a number of subject oriented cycles, for example, one for sales, one for finance, one for the supply chain, and so on. Rather than tackling them all at once, we focus on one to start. This approach allows our consultants and your development team to continually capitalize on experience gained throughout the project.

We develop a comprehensive plan for this first cycle. Then your team and ours take on the task at hand. Together we learn. We find out what works and what doesn't. That way, when it comes time to start the next cycle, we know what to expect and how to deal with it.

Armed with insight from the first cycle, we substantially cut the time to complete the second. We finish the third cycle quicker yet and so on, each cycle building on the experience gained from those preceding it.

Founded on knowledge transfer, this iterative approach reduces your project risk and allows your team to play an increasingly independent role in each cycle.

Deployment:

The Deploy phase involves both application and business activities

  Key deliverables for the Deploy phase include:

•  Training for system end users
•  Systems and end user documentation
•  The implemented solution
•  Enhancements and future scope
•  Customer sign-off
•  Customer satisfaction survey